Refund request is always subject for validation.

IMPORTANT NOTE: Change of size/style/color is not valid for Refund.

Online Purchase Valid Refunds:

* If payment is Cash, refunds are processed through our Store Credit voucher which is a one-time use with no expiry date.

* If payment is Credit/Debit Card/GCash, processing may take 20-30 business days before the refunded amount will reflect on your account.

In-Store Purchase Valid Refunds:

Refund will be processed via your original mode of payment which may also take 1-30 days depending on your payment type.

More questions? Direct to