The MEMO VIP Loyalty Card is not applicable online and it has already been discontinued in our physical stores last December 31, 2021. No worries though! ...

A confirmation email/sms will be sent for all successful orders made. This contains your order number, the order amount, item(s) ordered, your billing and d...

Yes, you have the option to cancel your order within two (2) hours from the time it was created. You can see this on your order confirmation email or on you...

We cannot include paper bags on your online store purchase. Paper bags are exclusively allocated for our boutiques while online store orders would be packed...

After you tap on REVIEW MY CART, you will see the option to send your order as a Gift. Sending it as a gift means that a gift receipt will be used instead o...

Once the check out process has been completed, changes to the order in terms of item/size/color/quantity can no longer be made. What you can do is cancel yo...

Follow the steps below to create your order! 1. Once you’ve found something you like, select the item's Size and Quantity by tapping on their respectiv...