Return and Exchange

Online Store Returns Policy
For items purchased through our online store, you have 30 days from the date of purchase to exchange the items at any Memo boutiques nationwide. Click this ...
Thu, Apr 7, 2022 at 2:51 PM
What If the Item I Want For Exchange is Out of Stock (exchange due to size only)?
If the same item is not available, you don’t have to worry as you can choose any item inside the store. If the new item (different from what was origina...
Thu, Apr 7, 2022 at 2:52 PM
Can I Exchange Gifts Given To Me?
If you receive a gift item from our online store and want to have it exchanged for a different size/color/style, you have the option to do so following our ...
Thu, Apr 7, 2022 at 2:52 PM
How Can I Process an Exchange If I lost my Online Store Receipt?
If you need to process a return-exchange transaction and you've lost your online store receipt, please reach out to us with the following information. ...
Thu, Apr 7, 2022 at 2:54 PM
Does Your Warehouse Accept Returns?
No, our warehouse does not process item returns as only our physical boutiques do. If you'll send an item to our warehouse, we will send it back to you...
Thu, Apr 7, 2022 at 2:55 PM
Damaged/Incorrect Item Received
If in case you've received a damaged/incorrect item, reach out to us immediately with the following information so we can investigate what happened. Pl...
Thu, Apr 7, 2022 at 2:56 PM